It is with sincere regret that we must inform you that Kent Orthodontics in Maidstone will soon be closing. This follows the landlord’s decision to terminate our lease at 125 Tonbridge Road, Maidstone – a matter unfortunately beyond our control.

Our patients’ care remains our highest priority. After carefully considering all available options, we believe the best way to ensure the smooth continuation of your orthodontic treatment is to transfer your care to one of two nearby practices led by Dr Anthony Lam, a Specialist Orthodontist in Ashford and Northfleet, who is personally known and highly recommended by Dr Patel (addresses below). Dr Lam and his experienced team are fully equipped to continue your treatment to the highest standard and await your call to arrange a mutually convenient appointment at your chosen practice.

If you do not wish for your treatment to transfer to one of these two practices please let us know. Please note that 1st April 2026 will be the date from which the transfer will take place, however those with appointments to be seen in March will still have their adjustments carried out in Tonbridge Road, Maidstone.

Due to the closure, with great regret, we must cancel all patient appointments in Maidstone for the month of April and beyond. Our intention is to use that month to carefully and correctly carry out all associated work relating to the transfer of patient contracts and records (both digital and physical), to enable said chosen clinics to arrange mutually convenient appointments from 1st May 2026 onwards.

While treatment plans may naturally evolve over time, any changes or optional enhancements would only be discussed with you in advance and would be entirely at your discretion.

We completely understand that this news will seem sudden and come as a surprise and realise the new arrangements may be less convenient for some patients. We have worked tirelessly over the past few months to source what we consider to be the best option to have your treatment successfully and seamlessly completed under the same terms as your contract in Maidstone. For your continuity of care we therefore propose transferring your records and patient information to AlignDent.

We kindly request our patients to contact us by 31st March if at all possible, to acknowledge and agree to the transfer of their treatment. It will assist if you could also email us using the AlignDent wording below. We would ask our patients to kindly note that if we receive no contact by 10th April, we will then assume you are happy for your treatment to transfer to AlignDent.

If you would prefer to complete your treatment with another clinic of your choice, we would ask you to let us know as soon as you can and will of course respect your decision. Please note though, and we say this with great empathy, that any such treatment would need to be arranged and funded privately. If this is your decision please let us know as soon as possible, using the alternative clinic wording below, informing us which practice you wish to attend, so we can organise the transfer of your records.

We are incredibly grateful for your loyalty over the years and are here to support you through this transition in any way we can. Again, we are so sorry to have to inform you of the closure of Kent Orthodontics after 40 years of trading, but as we stated earlier, sadly we find ourselves in a situation which is beyond our control.

As the Practice premises will be closing for treatment from 1st April 2026, kindly email us on kentorthdontics@btconnect.com as the administration will be working remotely to ensure the smooth transition of contracts. We will continue to be contactable on our usual telephone number after 1st April, by leaving a message to which we will respond as soon as possible. If you are not happy for your records and treatment to be transferred to AlignDent please could you reply as soon as possible, using the suggested wording below, and let us know your preferred orthodontic practice, for the completion of your treatment.

With warmest regards,
Kent Orthodontics